All vacancies
Trustee Board Trustee Remote possible

Trustee — Membership Manager

Keep our sections full, our records right and everyone in the loop, from a young person's first night to the day they move on. Mostly remote.

Flexible, mostly remote with occasional visits to the hall

Every young person’s time with us has a journey: joining, moving up between sections, and eventually moving on. As our Membership Manager (a Trustee role), you’d look after that journey. You’d keep our sections full, keep everyone’s details accurate, and make sure leaders, parents and young people all hear the same clear message about what’s happening and when.

It’s the job that gives our leaders back their time to focus on the programme, nights away and camps. It’s also what makes the Group feel joined-up to the families in it.

What you’d be doing

  • Keeping our sections full: managing the waiting list, welcoming new members as places open up, and making sure no space sits empty for long
  • Managing movements between sections, so that when a Beaver is ready for Cubs or a Cub for Scouts, everyone knows who is moving, where and when
  • Handling members leaving, and making sure their records are closed off properly
  • Keeping everyone’s data up to date and accurate, and chasing anything missing, blank or out of date
  • Making sure attendance is taken each week, and following up with families when someone hasn’t been along
  • Staying in regular contact with section leaders, keeping them informed about who’s joining, moving and leaving
  • Being the consistent voice to parents and young people on membership, so they get clear, joined-up messages about places, moves and changes while they’re with us
  • Looking after people’s personal information: keeping it safe and private, and only holding what we actually need

A glimpse of the job

Here’s the kind of thing that would cross your desk in a typical week.

Online Scout Manager · Cubs · Attendance
CubWk 1Wk 2Wk 3Wk 4
Aisha K.✓✓✓✓
Callum B.✓✓–✓
Jamie D.✓–––3 missed
Priya S.✓✓✓✓
Waiting list · Cubs: 6 waiting · 1 place free Offer place to Ella M.
Spotting who's missed a few weeks, and filling a free place from the waiting list.

From: Membership Manager, 144th Glasgow Scouts

To: Sam's parents

Sam is moving up to Cubs in January

Hi both,

Great news: Sam is ready to move up from Beavers to Cubs! Their last Beaver night is before Christmas, when the team will give them a proper send-off, and they'll start Cubs on the first night back in January.

The Cubs leaders already know Sam is coming and are looking forward to meeting them. There's nothing new to fill in, as Sam's details carry across. Could you just check they're still right?

Check Sam's details

Any questions, just reply to this email.

Letting a family know about a move between sections, so they hear it clearly and early.

From: Membership Manager

To: Beaver and Cub leaders

Moving up in January: who, where and when

Hi all, here's where we've got to for January:

Sam R. and Leo T.Beavers → Cubs · parents told ✓
Ella M.Joining Cubs from the waiting list · starts wk 2
Jamie D.Missed 3 weeks · I've called home

That leaves Cubs at 24 of 24, and Beavers with two places to fill. I'll offer those this week.

Keeping leaders in the loop, so they can get on with the programme.

Illustrations only. The names and details are made up.

Who it’s for

This is a non-uniformed admin and communications role. You won’t be running weekly sessions. It suits someone organised and friendly, who’s comfortable with data and systems and happy keeping lots of people in the loop. If you like keeping things tidy and helping people know where they stand, you’ll enjoy this.

Most of it can be done remotely, from home and in your own time, with an occasional visit to the hall when it’s needed. Taking this on doesn’t close the door on anything else. If you’d like to get more involved later, including working directly with our young people, you’d be very welcome.

This is a genuinely valuable role and a great chance to make a real difference to the Group. You’ll be fully supported, with access to our systems and training provided, and your PVG/Disclosure check is covered. We’re a Baillieston-based Group in Glasgow’s East End.

Interested in this role?

Apply directly, or have an informal chat first — no commitment.