Legal

Privacy Policy

Last updated: 24 September 2026

This policy explains how the 144th Glasgow (1st Baillieston) Scout Group collects, uses, stores, and protects personal information about our members, parents, volunteers, and anyone who contacts us.

1. Who we are

The 144th Glasgow (1st Baillieston) Scout Group is the data controller for the personal data described in this policy. We are a Scottish registered charity (SC032585) and operate as a volunteer-led youth organisation within The Scout Association.

We are committed to processing personal data fairly and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller contact

144th Glasgow (1st Baillieston) Scout Group

Scottish Charity No: SC032585

Data protection email: data-protection@144glasgowscouts.org (or info@144glasgowscouts.org if you are unsure where to send something)

2. What personal data we collect and why

We only collect data that is necessary for the purpose it is being collected for. Below we explain each type of data we collect, why we collect it, and our legal basis for doing so under UK GDPR.

Contact enquiries

Collected via our Contact Us form

Data collected

Name, email address, subject, message

Purpose

Responding to your query

Legal basis

Legitimate interests — we have a legitimate interest in responding to people who contact us

Joining enquiries

Collected via our Join Us form

Data collected

Parent/carer name, child's name, child's date of birth, section of interest, postcode, optional message

Purpose

Responding to your enquiry and directing you to the Online Scout Manager waiting-list process. The OSM waiting list is the authoritative joining record.

Legal basis

Legitimate interests — necessary to process your joining enquiry

Adult volunteer expressions of interest

Collected via our adult volunteer enquiry form

Data collected

Name, email address, phone number (optional), availability, skills and interests, optional message

Purpose

Starting the adult recruitment process and following up with potential volunteers before formal application, onboarding, and PVG steps

Legal basis

Legitimate interests — necessary to process your expression of interest and manage volunteer recruitment

Adult volunteer applications and onboarding

Collected via our Adult Volunteer Application form and admin onboarding tool

Data collected

Full name, date of birth, gender (optional), home address, email, phone number, emergency contact details, previous Scout experience, first aid qualifications, role/section preferences, skills, occupation, admin notes, onboarding checklist status, and optional uploaded PVG/supporting documents

Purpose

Assessing adult volunteer applications, managing onboarding, processing PVG and safeguarding checks, and setting up OSM, Scouts digital tools, email, Drive, and relevant communications access

Legal basis

Legitimate interests in managing volunteer recruitment and group administration; legal obligation and safeguarding duties where PVG and safer recruitment checks are required

Young Leader applications (aged 13½–18)

Collected via our Young Leader Application form and the same admin onboarding tool

Data collected

The young person's name, date of birth, gender (optional), school (optional), home address, email and mobile; at least one parent or guardian's name, relationship, email and phone number; current Scouting membership, DofE level, section preferences, their reasons for applying and interests; admin notes and onboarding checklist status. Applicants aged 16 or over need a PVG check, so they are also asked for identity documents (three, at least one photographic) — with the application or later through our document upload form. No identity documents are collected from anyone under 16.

Purpose

Considering the application, contacting the young person and their parent or guardian (who is copied into every email we send them), creating their record on Online Scout Manager, registering them with the District Young Leaders' Unit, processing a PVG check for those aged 16 or over, and supporting their DofE where relevant

Legal basis

Legitimate interests in running the Young Leaders' Scheme safely; safeguarding duties towards under-18s, and legal obligation where a PVG check is required (16 and over). Applicants confirm their parent or guardian knows they are applying and is happy to be contacted. Retained under the same onboarding retention rule as adult applications.

Leaders area sign-in

When leaders sign in via Online Scout Manager OAuth

Data collected

OSM user ID and first name (retrieved from Online Scout Manager)

Purpose

Verifying your status as an active leader and providing access to the leaders area

Legal basis

Legitimate interests — necessary to secure leader-only tools and resources

Accident and incident reports

Recorded via our Accident Report form (leaders area)

Data collected

Names and ages of individuals involved, description of injury or incident, treatment given, names of witnesses, circumstances

Purpose

Recording and investigating incidents as required by The Scout Association's safety policies and health and safety legislation

Legal basis

Legal obligation / legitimate interests — required for health and safety compliance and insurance purposes

Photos and media

Used on official group channels, including the website and official social media

Data collected

Photos and videos from Scout activities, and media consent status held in Online Scout Manager

Purpose

Sharing group news and celebrating activities through official group channels, where consent permits

Legal basis

Consent / legitimate interests, depending on the context and the consent recorded in OSM

Informal WhatsApp communication

Used for informal parent, leader, and Explorer communication

Data collected

Your WhatsApp account details, messages you choose to send, and email address if you request an invite link

Purpose

Informal reminders, routine logistics, parent community, Explorer age-appropriate messages, and short-term coordination

Legal basis

Legitimate interests — helping current members and families stay informed. Formal records and sensitive matters should use official group email, OSM, or restricted group systems.

Website analytics

Collected only if you accept analytics cookies

Data collected

Aggregate page views, referrers, device/browser information, approximate location, and basic performance data (Google Analytics 4)

Purpose

Understanding which pages are useful, how popular the website is, and whether pages are working well

Legal basis

Consent — analytics only runs if you accept it via the cookie banner, and you can withdraw at any time via "Cookie settings" in the footer. We do not use analytics for advertising or profiling.

144 Swap Shop

Collected when you post a Listing, or when you enquire about one

Data collected

Your email address; the Listing text, photographs and contact preference you give; if you enquire, your name, message and — only if you choose — your phone number and how you would like to be contacted; a record of the consent wording you agreed to; and an activity log with IP addresses.

Purpose

Publishing your Listing, confirming you control the email address you gave, introducing you to the other person, keeping the Swap Shop safe, and being able to trace what happened if something goes wrong.

Legal basis

Consent for posting and for sharing your details in an introduction; legitimate interests for the membership check, moderation, security and the activity log. Details in section 3.

The Swap Shop has its own section below — how it works step by step, exactly what we store, where, who can see it, how long we keep it and the legal basis for each part: 3. The 144 Swap Shop.

Security and anti-abuse data

Collected automatically during form submissions and sign-in requests

Data collected

IP addresses

Purpose

Preventing automated abuse and spam, rate-limiting requests, investigating security incidents

Legal basis

Legitimate interests — we have an interest in protecting our services from abuse

3. The 144 Swap Shop

The 144 Swap Shop is a public noticeboard where people pass on outgrown Scouting kit. This section explains, step by step, what happens to your information when you use it. The Swap Shop is for adults aged 18 or over: you confirm this each time you post or enquire, and that confirmation is recorded with the rest of your consent. If you are under 18, please ask a parent or carer to post or enquire for you.

How it works, and what happens to your data at each step

  1. Confirming your email address. There are no accounts or passwords. You give us your email address and we email you a sign-in link. The link works once and expires after an hour; following it signs you in to the Swap Shop for seven days. Everyone gets a link, including our own families — it is how we know an address really belongs to the person using it, so that nobody can post or enquire in someone else’s name. We store only a scrambled (one-way hashed) copy of each link and sign-in token, never the token itself.
  2. Posting a Listing. You write a title and description, choose the kit type and section, optionally add photographs, and say how you would prefer people to get in touch (email, phone call, text message or WhatsApp). The Listing text, photographs and that contact preference are published publicly. Your email address is never published, and we never ask you for a phone number when you post. We block phone numbers, email addresses and web links from the Listing text so that nobody publishes their contact details by accident.
  3. The membership check. When you post, we compare your email address with the parent/carer and member contact addresses held for our current sections in Online Scout Manager (OSM). If it matches, your Listing goes up straight away; if not, it waits for a leader to check it, usually within a day or two. The check reads OSM; it does not change anything in OSM, and nobody else can see whether or not you are one of our families.
  4. Moderation. Leaders who review Listings see the Listing, whether the address was recognised, and a masked version of your email address (for example j•••@example.com) — never the full address. If a Listing is rejected or taken down, we email you the reason.
  5. Photographs. Every photograph is re-saved as it uploads, which removes the location and camera information phones attach. Please make sure no young person is identifiable in a photograph. Photographs are deleted from our storage the moment a Listing is Claimed, withdrawn, rejected or expires. Copies already cached by web browsers and Google’s content network can take up to a day to expire after that.
  6. Enquiring about a Listing — the introduction. You give your name and a message, and choose how you would like to be contacted — email, phone call, text message, WhatsApp, or any combination; at least one. If you choose a phone option, you give us a phone number for that purpose. Before anything is sent you are shown exactly what will be shared and must confirm it. We then email your name, your message, your contact preferences and only the contact details you chose — your email address, your phone number or both — to the person who posted the Listing, and email you a copy of exactly what was passed on. If you untick email, they get your phone number but not your email address. Either way we keep the email address you signed in with, because every action on the Swap Shop is recorded against it (see the activity log below). This is the only way anyone’s contact details are ever shared. We never share a Lister’s email address with an enquirer.
  7. After the introduction. The two of you carry on directly. The Group is a noticeboard, not a party to the exchange: we do not handle money, hold items, check that anything is as described, or arbitrate if something goes wrong. Anything you then exchange privately — by email, phone or WhatsApp — is between you and is outside this policy. Please meet somewhere sensible and use your own judgement.
  8. Reports and safety. Anyone can report a Listing; a report records the reason, your email address if you choose to give it, and your IP address. Enquiry messages pass through the same safeguarding word filter as our news page, and a message it blocks is not sent.
  9. The activity log. Every action on the Swap Shop — sign-in links requested and used, Listings posted, edited, extended, claimed or withdrawn, photographs uploaded, enquiries sent or blocked, reports, leaders’ decisions and automatic expiries — is recorded with the date and time, the email address involved and the IP address. It exists so that, if something goes wrong or a concern is raised, we can see exactly what happened. Only the Group’s administrators can see it, and every time it is viewed that is recorded too.

What we store, where, who can see it, and for how long

Information Who can see it How long we keep it
Listing text, photographs and contact preferenceEveryone, while the Listing is livePhotographs deleted the moment the Listing closes; text kept with the records below for 12 months, then deleted
Your email address (as Lister)You; leaders see it masked; administrators in full12 months from posting, then deleted automatically
Whether your address was recognised in OSMLeaders and administrators12 months with the Listing
Enquiries: your name, email address, message, contact preferences, and your phone number and contact preferences if givenThe person you enquired with (by email); administrators12 months, then deleted automatically
Consent records — the exact wording you agreed to, its version, the time and your IP addressAdministrators12 months with the Listing or Enquiry
Reports: reason, optional email address, IP addressLeaders (reason only); administrators12 months, then deleted automatically
Activity logAdministrators only12 months per entry, then deleted automatically
Copies of the emails we send youAdministrators12 months, then deleted automatically
Sign-in links and sessions (hashed)Nobody — used only by the systemLinks 1 hour, sessions 7 days, then deleted
Anti-abuse counters (keyed by IP or email address)Nobody — used only by the systemAbout two hours, cleared within a day

Legal basis under UK GDPR

  • Consent (Article 6(1)(a)) — publishing your Listing, and sharing your details with the other person in an introduction. You give it by ticking the confirmation on the form, which shows the exact wording; we keep a record of that wording. You can withdraw consent at any time by withdrawing your Listing from My Listings or by emailing us. Withdrawing cannot recall details that have already been passed to someone in an introduction.
  • Legitimate interests (Article 6(1)(f)) — the membership check, moderation, reports, the safeguarding filter, anti-abuse measures and the activity log. Our interest is running a noticeboard that is safe to have on a children’s charity’s website, and being able to investigate when something goes wrong. We keep this to what is needed: leaders see masked addresses, only administrators see the full record, and everything is deleted after 12 months. You can object to this processing by emailing us.
  • Automated decisions — the membership check only decides whether your Listing goes up immediately or is checked by a leader first; nobody is refused automatically. If the safeguarding filter blocks wording, you can reword it or email us and a leader will help.

Where it is stored and how it is protected

  • Records are held in Google Cloud Firestore in London (europe-west2) and processed by our Cloud Functions in the same region. Photographs are held in Google Cloud Storage in the EU. Emails are sent through the Group’s own Google Workspace account.
  • Everything travels over encrypted connections (HTTPS) and is encrypted at rest by Google.
  • The private records — email addresses, phone numbers, IP addresses, consent records and messages — can be read only by our server code and, through it, by administrators. They are never sent to anyone’s web browser except in the introduction and confirmation emails described above.
  • Our database keeps a rolling seven-day recovery copy, so a record deleted under the periods above also leaves the recovery copy within seven days.
  • Leaders and administrators are bound by the Group’s internal data protection guidance and must not copy Swap Shop records out of the system or use them for anything else.

Your rights on the Swap Shop

You can see, edit, extend, mark Claimed or withdraw your own Listings at any time from My Listings. For anything else — a copy of what we hold about you (including the activity log entries about you), correcting something, deleting your records sooner than 12 months, or objecting to any of the processing above — email data-protection@144glasgowscouts.org. We will reply within one month. If we need to keep a minimal record of an open report or safeguarding concern, we will tell you why. Your full rights are set out in section 8.

4. Who we share your data with

We do not sell personal data. We only share data with trusted third parties where it is necessary to deliver our services or where we are legally required to do so. All third-party processors are required to handle data securely and in accordance with UK GDPR.

Online Scout Manager (Compass Digital Ltd)

Our primary member management system. OSM holds the authoritative record of membership, section, and contact details. We cross-reference your email address against OSM when we need to confirm you are a current member family — for example, when you request a WhatsApp invite link, or when you post on the Swap Shop (to decide whether your Listing goes up straight away). This only reads OSM; nothing is written back. OSM has its own privacy policy at onlinescoutmanager.co.uk.

Google (Firebase and Google Workspace)

We use Google Firebase for our website's database, authentication, file storage, and cloud functions. We use Google Workspace for group email and document storage (including accident reports stored in a private Google Drive) — transactional emails such as form confirmations are sent through our own Google Workspace account. If you accept analytics cookies, we also use Google Analytics 4 to collect aggregate usage statistics. Google's privacy policy is at policies.google.com.

Cloudflare

We use Cloudflare Turnstile to protect our forms from automated spam and abuse. Cloudflare may process your IP address and device information as part of this service. No advertising cookies are placed. Cloudflare's privacy policy is at cloudflare.com.

Other people using the 144 Swap Shop

If you enquire about a Listing on the 144 Swap Shop, we send your name, your message, your contact preferences and the contact details you chose to share — your email address, your phone number or both — to the person who posted that Listing, a private individual, not an organisation we control. See section 3. This is the only route by which anyone’s contact details are disclosed, it happens only after you have confirmed you are happy for it to, and we send you a copy of exactly what was passed on. From that point the two of you correspond directly and the Group is not involved. We never disclose a Lister’s email address to an enquirer, and we never publish either.

WhatsApp

We use WhatsApp for informal member, parent, Explorer, and leader communication. WhatsApp is not our official record-keeping system and should not be used for sensitive personal data. Formal matters are handled through official group email, OSM, or restricted group systems.

Facebook and official social media

We may publish activity photos and group updates on official group channels where consent permits. The website may reuse or sync photos from our official Facebook page. If someone appears in the background of a large group photo and wants it removed, contact us and we will remove it as soon as an available adult can do so.

The Scout Association

As a member group, we share anonymised data with The Scout Association for their annual national census. This includes aggregate figures on age, gender, section, and badge achievements. This data cannot be used to identify individuals.

HMRC

If you have signed a Gift Aid declaration, your name, address, and relevant donation details are shared with HMRC as required by law for Gift Aid reclaim purposes. This creates a permanent record that we are legally required to retain.

5. International data transfers

Some of our third-party processors may transfer and process personal data outside the United Kingdom, including in the United States.

Where this occurs, we ensure that appropriate safeguards are in place. Google LLC participates in the EU–US Data Privacy Framework and provides Standard Contractual Clauses approved under UK GDPR to cover international transfers. Cloudflare operates under similar adequacy arrangements.

If you have questions about international transfers, please contact us.

6. Cookies and browser storage

No advertising cookies or behavioural profiles

The only optional cookies on this website are Google Analytics ones, and they are set only if you accept them via the cookie banner. We do not use advertising cookies, remarketing tags, or analytics to build profiles about individual visitors.

Google Analytics (optional — requires your consent) — If you accept analytics cookies via the cookie banner, Google Analytics 4 sets cookies (_ga and _ga_*) to count aggregate page views. Nothing is set — and no analytics data is collected at all — until you accept. You can change your mind at any time using the "Cookie settings" link in the footer; rejecting removes the analytics cookies.

Your cookie choice — Whichever option you pick on the cookie banner is remembered in your browser's local storage (with a timestamp) so we don't keep asking. This record is strictly necessary and stays on your device.

Cloudflare Turnstile — Our contact and enquiry forms use Cloudflare Turnstile for anti-spam protection. Cloudflare may set a functional cookie or use local storage to verify you are human. This is strictly necessary for the forms to work and does not track you across websites.

144 Swap Shop sign-in — When you follow the link we email you to post on or enquire through the Swap Shop, we set a single cookie (__session) that keeps you signed in for seven days. It holds a random token and nothing else — no name, no email address — and it is only sent back to the Swap Shop pages. It is strictly necessary for posting and enquiring to work at all, so it does not need consent, and it is not used for analytics, advertising or tracking you anywhere else. Signing out clears it.

Authentication tokens — When leaders sign in to the leaders area, the browser stores a secure authentication token in local storage. This token is used only to keep you signed in during your session and is not shared with third parties. It expires automatically.

7. How long we keep your data

We retain personal data only for as long as necessary. The table below summarises our retention periods.

Data type Retention period Notes
Contact / enquiry / volunteer forms 90 days, unless converted into an active matter Generic contact is treated like emailing the group. Adult expressions of interest are handled as recruitment records once they move into that process.
Adult expressions of interest Until converted into an onboarding record, then handled under the onboarding retention rule If they do not proceed, the expression record is deleted as part of normal recruitment cleanup.
Rejected adult applications 30 days after the application is marked rejected The onboarding tool reminds admins to delete the full candidate record and any uploaded documents.
Successful application and onboarding records 30 days after onboarding is marked complete on this website The authoritative ongoing records are then held in Scouts digital tools, OSM, PVG/official systems, and group systems as appropriate.
PVG identity documents During onboarding and up to 30 days after completion or rejection Documents are accessible only to authorised onboarding admins and are deleted with the candidate record.
Leader session data Up to 1 hour Session expires automatically
Accident and incident reports 7 years In line with Scout Association guidance and standard limitation periods
WhatsApp chats Not routinely retained by the group Chats are informal and may be subject to users' own settings. If a leader needs to preserve a message, they should save it into the appropriate restricted group record.
IP addresses (security logs) 2–90 days Automatically deleted
Swap Shop Listings 60 days live, extendable once by the person who posted it A Listing leaves the Swap Shop as soon as it is marked Claimed, withdrawn, rejected or expired.
Swap Shop photographs Deleted as soon as the Listing is Claimed, withdrawn, rejected or expires Deleted from storage, not merely hidden. Copies already cached by browsers or Google’s content network can take up to a day to expire.
Swap Shop records (Lister email, consent record, Enquiries including any phone number given, reports, and an activity log of what was done on the Swap Shop, when, by which email address and from which IP address) — full detail in section 3 12 months, then deleted automatically Kept so we can show what someone consented to, deal with a complaint or a report, and trace what happened if something goes wrong. Only the Group's administrators can see the activity log. Ask us sooner at data-protection@144glasgowscouts.org.
Swap Shop sign-in links and sessions Links 1 hour, sessions 7 days Automatically deleted. A link works once.
Gift Aid declarations Permanent Required by HMRC

8. Your rights under UK GDPR

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data. These rights are not absolute and may be subject to exemptions in some circumstances.

1

Right to be informed

You have the right to know how and why your data is processed. This privacy policy fulfils that obligation.

2

Right of access (Subject Access Request)

You have the right to request a copy of the personal data we hold about you. We will respond within one month.

3

Right to rectification

You have the right to ask us to correct inaccurate or incomplete personal data we hold about you.

4

Right to erasure ("right to be forgotten")

In certain circumstances, you have the right to ask us to delete your personal data. This right does not apply where we are required by law to retain records (e.g., accident reports, Gift Aid).

5

Right to restriction of processing

You have the right to ask us to pause processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.

6

Right to data portability

Where processing is based on your consent or a contract, and is carried out by automated means, you have the right to receive your data in a structured, commonly used format.

7

Right to object

You have the right to object to processing based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds.

8

Rights related to automated decision-making

We do not make any automated decisions about individuals based on personal data. This right is therefore not currently applicable.

To exercise any of these rights

Email us at data-protection@144glasgowscouts.org with the subject line "Data Protection Request". You can also use info@144glasgowscouts.org as a fallback. We will acknowledge your request within 5 working days and respond in full within one month.

9. How to contact us

For any questions about this privacy policy, to exercise your data rights, or to raise a concern about how we handle personal data, please contact us:

144th Glasgow (1st Baillieston) Scout Group

Email: data-protection@144glasgowscouts.org (subject: "Data Protection")

Fallback: info@144glasgowscouts.org

Registered charity: SC032585 (Scotland)

10. Making a complaint

We take data protection seriously. You have the right to complain to us directly about how we have handled your personal data, and we encourage you to contact us first so we can try to put things right.

To make a data protection complaint, email data-protection@144glasgowscouts.org with the subject line "Data Protection Complaint" (or use info@144glasgowscouts.org). We will acknowledge your complaint within 30 days of receiving it, look into it properly — including taking any appropriate steps to resolve the issue — and let you know the outcome without undue delay.

If you are not satisfied with our response, you also have the right to lodge a complaint with the UK's data protection supervisory authority at any time:

Information Commissioner's Office (ICO)

Website: ico.org.uk

Helpline: 0303 123 1113

Live chat available on the ICO website

11. Changes to this policy

We may update this privacy policy from time to time as our services change or as required by law. We will update the "Last updated" date at the top of this page when we do so.

This policy was last reviewed and updated on 24 September 2026.